Frequently Asked Questions

Who is ZUbbserve.com ? ZUbbserve.com is the name under which you were billed for your order to protect your privacy.

For all billing inquiries, please locate your order first by clicking here or contact us for assistance.

For all purchase inquiries such as membership, login or technical issues, please locate your order first by clicking here or contact us for assistance.

Can I get information on the membership / product I have purchased ? We will be happy to assist you with any questions related to your purchase. Please feel free to contact us any time for assistance.

I did not receive a sales confirmation email. Why? A sales confirmation / receipt email is sent with each order that ZUbbserve.com processes. You must enter a valid email address each time that you make a purchase to ensure that you'll receive your confirmation/receipt. Please note that many email accounts are now protected by spam filters that often intercept automatically generated emails such as these: Please make sure you check your junk mail folder if you have this option activated on your email. To search for a reply from us, it should be coming from the [email protected] address.

I have a question not answered by the FAQ! What do I do? If you didn't find an answer to your question, or you haven't been able to find the information you were looking for about a charge on your credit card, please contact us by clicking here.